The Boards required a primarily
off-the-shelf product that a) required little or no custom code
met as many technical specifications as possible, and c) was highly
configurable locally. In
Boards sought a product with the following characteristics:
- Configurable. The department controls the
procedures. Managers have the freedom to define folders, files, and
and there is no limit to the types of data the agency can collect.
Create new types of licenses and permits, update fee structures,
workers, and introduce new procedures and checklists as needed.
Can grow to encompass additional modules, departments and systems when
ready to add them.
Modules work together seamlessly, displaying user data from different
on the same screen. Open architecture allows integration with GIS,
systems, internet, image storage, and more.
- Automated Workflows. The system assigns
tasks to workers and
generates to-do lists and daily reminders based on agency specified
- Easily Tailored. Each module can handle
an unlimited number
of licenses or permit types. A link to a standard word processor
creation of forms, certificates, and reports.
- Flexible Data Management. Uses a flexible
database for storing
property information, including ownership, zoning, and assessment
can search records by the criteria you choose.
- Internet Access. Whether in the office,
working from home or
on a temporary assignment, there is zero footprint on the client,
there is nothing to install. All
needed is an Internet browser, e.g., Internet Explorer, Firefox, etc.
Integrated with ITE’s Enterprise Authentication and Authorization
(A&A), AMANDA password, business rules, and role security can
configured for additional security. System administrators can set
rules, plus policies and practices can be designed into the workflow
with a complete audit trail of activities.
- Easy automated payments. The ITE e
Payment module includes a fast,
easy to use system for taking one or more payments for goods and
system integration you can tie payments to existing accounting and
systems, such as I3.
importantly, the RFP
provided that expansion of the system could be readily accomplished by
of a simple Purchase Order that incorporates requirements, terms,
and pricing contained in the resulting Master Agreement, accompanied by
Statement of Work that specifies what the vendor will provide and not
provide. In this regard, AMANDA is scalable and can
grow to encompass additional modules, departments and systems when
ready to add them. In addition, DAS-ITE
staff are committed to attaining vendor certification on the product,
reliance on the vendor for application support and modification.